1. Introduction

At Raysou, we prioritize your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it. By using our services, you consent to the practices described in this policy. We are committed to safeguarding your personal data while delivering the innovative and reliable digital services you expect from us.

2. Information We Collect

2.1. Information You Provide to Us

When you use Raysou services, you may provide personal information directly to us, such as your name, email address, payment details, and any other details necessary to access or enhance our services.

• Account information, such as your name, email address, and login credentials.

• Payment information, including billing address and credit card details, processed securely through third-party providers.

• Content and files uploaded to our services, like documents, messages, and comments.

2.2. Information We Collect Automatically

We also collect certain information automatically when you interact with our services, including device information, IP address, browser type, and usage statistics. This helps us improve the user experience and maintain the security of our platform.

2.3. User-Generated Content

If you submit any user-generated content, such as comments or feedback, we may collect and store that information to enhance our services and ensure compliance with our terms of service.

3. How We Use Your Information

We use your information to provide and improve our services, ensure security, and communicate with you effectively. Specifically, your information may be used to:

• Provide and personalize our services based on your preferences and interactions.

• Ensure the security of your account and protect against fraudulent activity.

• Communicate important updates, service-related notifications, and promotional offers.

4. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors or analytics partners, solely for the purpose of operating and improving our services.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and regular security audits to ensure your information remains protected.

6. Your Rights

As a user, you have the right to access, correct, or delete your personal information at any time. You can also request restrictions on the processing of your data or object to its use. If you wish to exercise any of these rights, please contact us at support@raysou.com.

7. Children's Privacy

Raysou does not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us at support@raysou.com.